Terms & Conditions

Welcome to Dh’tales. By accessing our website or making a purchase, you agree to the terms outlined below. These terms exist to protect both you and us, and to ensure a smooth, thoughtful experience for every family we serve.

About Dh’tales

Dh’tales is a baby clothing and accessories brand offering thoughtfully designed products for infants and young children. All products are sold through our official website and associated platforms.

 

Use of Our Website

By using this website, you confirm that:
    •    You are at least 18 years of age, or using the site under the supervision of a parent or legal guardian
    •    The information you provide is accurate, complete, and up to date
    •    You will not use our website for any unlawful or unauthorized purpose
We reserve the right to restrict or terminate access if these conditions are violated.
Product Information
We take great care to display our products as accurately as possible. However:
    •    Slight variations in color, texture, or appearance may occur due to lighting, screen settings, or natural fabric characteristics
    •    Measurements provided are approximate
Such variations do not constitute defects.
Pricing & Payments
    •    All prices are listed in Indian Rupees (INR) unless stated otherwise
    •    Prices are inclusive or exclusive of taxes as specified at checkout
    •    Dh’tales reserves the right to change prices without prior notice
Payments are processed securely through authorized third-party payment gateways. Dh’tales does not store card or banking details.
Orders & Acceptance
Once an order is placed, you will receive an order confirmation. This does not signify final acceptance. Dh’tales reserves the right to:
    •    Cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity
    •    Limit quantities per customer
If an order is cancelled after payment, applicable refunds will be handled according to our Refund Policy.

Shipping & Delivery

Delivery timelines provided are estimates and may vary due to location, courier delays, weather conditions, or other unforeseen circumstances. Dh’tales is not liable for delays beyond its reasonable control.
Returns, Exchanges & Store Credit
All returns, exchanges, and credits are governed by our Refund Policy, which forms an integral part of these Terms & Conditions.
Approved returns are issued only as store credit, not monetary refunds.
Intellectual Property
All content on this website including designs, logos, text, images, and graphics is the exclusive property of Dh’tales.
No content may be copied, reproduced, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted under Indian law, Dh’tales shall not be liable for:
    •    Indirect, incidental, or consequential damages
    •    Allergic reactions or misuse of products not following care instructions
Our total liability, if any, shall not exceed the value of the product purchased.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with Indian law.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
Changes to These Terms
Dh’tales reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

Grievance & Customer Support

For questions, concerns, or grievances related to these Terms, please contact us at: